LEGAL
PRIVACY POLICY
Last updated: October 2026
Shine Mobile Detailing ("we," "us") respects your privacy. This policy explains what we collect through this website and how we use it.
Information We Collect
When you request a booking or quote, we collect the details you provide: first and last name, phone number, email address, service address or location, vehicle type, requested service, preferred date and time, notes, and how you found us. We may also collect basic technical data (browser type, pages visited) to keep the site working well.
How We Use Your Information
Your information is used only to schedule appointments, deliver detailing services at your location, contact you about your booking, send quotes, and improve our service. We do not use your information for unrelated purposes.
We Never Sell Your Data
We do not sell, rent, or trade your personal information to third parties. We share data only with service providers who help us operate (such as hosting and scheduling tools), and only as needed to serve you, or when required by law.
AI Chat Assistant
Our website chat assistant is powered by third-party AI models (such as Anthropic's Claude or similar providers). Messages you type are sent to that provider to generate a reply. Please don't share sensitive personal information in the chat beyond what's needed to book.
Data Security & Retention
We use reasonable technical and organizational safeguards to protect your information. We keep booking data only as long as necessary for scheduling, service history, and legal or accounting requirements.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time. California residents have additional rights under the CCPA, including the right to know what data we hold and to request its deletion.
Contact Us
For any privacy questions or data requests, email [EMAIL] or call [PHONE].